Shipping policy

Free Delivery and Professional Installation Included Every price at Nursery Direct includes the plant, free specialist delivery and professional installation, Australia wide. There are no freight charges and no installation fees at checkout. The price you see is the full price of the whole job. How your order is delivered and installed: 1. After checkout, our team reviews your order and contacts you to confirm your delivery address and site access. 2. We book a delivery and planting day that suits you. 3. Your plants arrive by specialist plant freight, wrapped and secured for transport. 4. Our installation team positions, plants, stakes and mulches your plants and leaves the site tidy. Standard installation covers planting into prepared or accessible ground with standard site access. If your site requires cranes, difficult access work or engineering, we will discuss and agree on any requirements with you before any work begins. Most orders are delivered and planted within 2 to 4 weeks of your booking call. Timeframes can vary with stock location and your delivery area, and we confirm your exact day with you personally before anything ships. Delivery protection is included on every order. Questions? Email sales@nurserydirect.com.au and we will be happy to help.